I forgot my password, what should I do?

No problem. We can send it to the e-mail address in your profile. Click here to have your password sent to you by e-mail.

How do I log out?

Simply “Click” the Logout link and from there, close the browser window when you are finished. As a security feature you will be logged out automatically if your computer is idle (or not used) for more than 20 minutes. If you use or are using a public computer, always close the browser when you are finished.

How do I activate my PTA Rewards Card?

To activate your PTA Rewards Card, click the “Activate Card” button found on the menu bar. Then, enter the required information as shown on the page.

My PTA Rewards Card has expired, can I renew it?

Yes. Click on the “Renew My Card” button found in the menu bar. Then, enter the required information as shown on the page.

What web browsers and computers work best with the PTA Rewards Website?

The PTA Rewards Website is best viewed using the latest version of Microsoft Internet Explorer which can be downloaded and installed for free from Microsoft. Most releases of Firefox will also display data correctly. Our site is designed to operate on Internet-capable PC and MAC computers.

How can I get help solving a problem with a retailer?

Should you ever encounter a problem with a participating retailer, please contact us. With thousands of retailers worldwide, we are constantly adding and training new retailers. Especially those retailers with high employee turnover are constantly training their employees. If you encounter an employee that is not aware of the Access program or fails to honor the discount, we want to hear from you as soon as possible. In most cases, we can educate the new employee and resolve the problem before another member encounters the same problem.

Why am I having trouble printing a coupon?

If you are having difficulty printing your coupon, it may be that a pop-up blocker installed on your computer is preventing you from accessing it. Please disable any pop-up blockers you may have running and try again. If you continue to have problems, please contact a Member Services Representative.

How do I search for discounts?

To begin your search, select one of the savings categories found on the left navigation menu. Once selected, you are now able to search by “Location” or “Zip Code.” To Search by “Location” simply select the Country and State. The results will be displayed by city in alphabetical order.  To search by “Zip Code” simply enter your Zip Code and the radius, detailing the distance in which you would like to search. The results will be displayed by distance, starting with the retailers closest to your location. To further narrow your search options, click “Advanced Search.”